We are a family run business, our consistent and dedicated team are familiar faces to our holidaymakers, who enjoy joining us year after year. Through this consistency our staff get to know the individuals and their abilities, building a professional and personal connection.

Supporting our customers throughout their stay, we gain their trust and encourage them to try new experiences, knowing they feel safe with our team. I can confidently say that all our holiday makers feel safe and cared for in our company, giving their loved ones peace of mind, while away from home. With our positive and upbeat attitude, our guests want to become lifetime friends and our Caring Holidays family just keeps growing!!

Every holiday is bespoke, no week is the same. You name it, we’ve done it!   Our aim is to offer as much choice of activities to our customers for the duration of their holiday stay. This encourages our customers to feel involved, part of our team. This brings more excitement and makes their holiday more memorable, which is very rewarding for us to be part of.  

Wanting to provide the best quality of support, Caring Holidays likes to work in small numbers, having groups of 4 to 8 customers holiday with us at a time, depending on level of need. This allows our team to give our full attention to individuals, provide a better quality of service and ultimately our customers feel more valued and part of the Caring Holidays family. 

‘We support and value your right of choice in making decisions, regarding your own ability to achieve your goals. Whether you want to have an active holiday or just a break by the coast, the choice is yours. We go at your pace and all our breaks are tailored to meet your needs and abilities. We pride ourselves on our very competitive prices for such a great holiday experience’. 

Cleo Grant (Owner and Manager)

“I cannot say enough how kind and caring Cleo has been to my daughter and the confidence it’s given her”. She’d never holidayed without us and we were keen for her to gain some independence but it had to be in the right setting. As a family we no longer need to worry when she goes away, as she’s in the best care we could possibly wish for.

Cleo First and foremost, I am a mother to seven children. Four are our birth children, with three adopted - bonus sons. Two of our children have additional needs with autism, ADHD and sensory processing disorder. I fully understand the journey, pain and worry, parents and families endure with a loved one with additional needs. Overall, my authentic, maternal love is ingrained in me and shows in our home-from-home supported holidays. I’ve worked in the care industry for over 15 years, as well as being a foster carer and Shared Lives carer to our local authorities. I’m very passionate that people less fortunate or abled, should be able to experience the same as you and I. My philosophy is not what a person can't do, rather what they can do and I will always promote a person having choice and independence. With this belief as my vision in Caring Holidays, I am very driven in making sure our holiday makers have the best holiday experience possible with us.

I am also very conscious that it can be a very daunting time for a person leaving their family, carers and home. A huge amount of trust is needed to know they will be taken care of in a family surrounding and that all their needs will be met. Each stay is carefully planned and tailored to the individual with their abilities, health, safety and interests.

What separates us from these other big companies is that we are very authentic, that personal touch as if your loved one was coming to stay with extended family. I personally like to speak to family or carers so we have a good understanding of their loved one and start to build a good relationship so by the time they holiday with us. We have minimised any anxiety or concerns and our holiday maker is excited to be joining us.

Every holiday is bespoke, I will source as many options as I can to give our holiday makers plenty of choice in activities for their stay.

‘This is not just a job for me, I have found my purpose in life, in making a difference’

“The care Cleo and her team offers cannot be measured. They are so accommodating, which help us as a provider. We have been using Caring Holiday’s services for the last few years and our clients just love going to stay with them.”.

Jason After a successful 13 year career in the Police Force for Northamptonshire Police, I decided that I wanted to follow my dream of living in beautiful Wales. With the extensive work I now do as a life coach, I have the ability to make people see their worth and appreciate life’s beauties.

My passion for outdoors adventures, nature, sports, movies, music and life. I’ll always be able to find something in common with our holiday makers and bring them out of their shells. To see personalities grow and new friendships blossom is a great feeling!

I’m here to help our holiday makers create the best memories!!

Our fantastic team 🤩 We wouldn’t be able to deliver such a high quality holiday experience, without our dedicated team. Each day of your stay, entertainment will be offered. Every team member has an important role in helping to create wonderful moments and memories for our holiday makers. There is always a member of the team on hand to help assist with decision making, practical help, guidance, reassurance, keeping our customers safe at all times. Equally as important is having that friend whilst holidaying with us. Our team leave such a positive impression that keep our holiday makers in contact, even when they return home and can’t wait to join us again 🙌🏽

All our staff are experienced, trained and DBS cleared.

North Wales 🏡

We also use the highest standards of holiday homes in North Wales,

We believe it’s very important for our guests to have their own space and privacy so all guests will have their own double bedroom, most have En-suite facilities. Bedding and towels are all provided

Below is an example of the standard of holiday houses that we use.